Fountain Project Service Process | Six Stages from Site Survey to Delivery

Fountain projects are typically custom-built: each one features a unique combination of water patterns, site conditions, and scope of work. The value of the process lies in gradually refining these uncertainties into actionable documentation and equipment. Huiqi Fountains has been engaged in fountain engineering since 2007. Our service process proceeds through six stages—requirements discussion, site survey, design, manufacturing, installation, and operation and maintenance—with clearly defined deliverables for each stage.

Founded in 2007 · Nanhai, Foshan · Projects spanning more than 50 countries

Service Phase

48 hours

Typical Response Time

19+

Years of industry experience

50+

Countries Covered

An Overview of the Six Stages

The table below breaks down the entire process: what we’re responsible for at each stage, what we need your cooperation on, and what you’ll ultimately receive.The clearer the boundaries of responsibilities are, the less likely a project is to be delayed.

Stage	We are responsible for	We need your cooperation	Deliverables
01 Requirements Discussion	Define the project objectives, site conditions, budget range, and scope of work	Project Scope, Site Information, Budget Range	Minutes of the Requirements Confirmation Meeting
02 Site Survey	Measure dimensions; verify utility connections and structural load-bearing conditions	On-site Access Requirements and Points of Contact	Survey Report and Site Conditions Table
03 Schematic Design	Floor Plans, Water Feature Layouts, Renderings, and Cost Estimates	Confirmation of Style and Effect Preferences	Proposal Document, Renderings, Cost Estimate
04 Advancing Manufacturing	Detailed Construction Drawings, Equipment Lists, On-Site Production, and System-Wide Integration Testing	Drawing Approval, Payment by Milestone	Construction Drawings, Equipment List, On-Site Test Records
05 Installation and Commissioning	On-site Installation, Programming, Commissioning, and Defect Correction	On-site water and electricity are in place; the work area has been handed over.	Installation and Commissioning Records, Corrective Action Closure Table
06 Delivery and Operations	Operational Training, Documentation Handover, Warranty Support, and Parts Supply	Designated Receiver and Contact Information	Completion Documentation, Operating Manuals, and Warranty Documents

Detailed Explanation of Each Stage

01 Discussing Requirements: Start by Answering These Three Questions

Is this fountain intended to be a ”showpiece” or a ”backdrop”? How large is the space, and what is the budget range? Once these three questions are clearly answered, you’ll have a solid basis for all subsequent selection decisions.

02 Site Survey: Aligning the Blueprints with the Site

Measure the actual dimensions, verify the pool’s structure and waterproofing methods, and review the power capacity and water supply and drainage conditions. Many cost deviations stem from insufficient site surveys.

03 Concept Design: First, Finalize the Visuals

We’ll provide the floor plan, water feature layout, lighting design, and renderings all at the same time, along with a cost estimate, so you can balance your preferences between aesthetics and budget.

04 Advanced Manufacturing: Blueprints and On-Site Integrated Testing

Once the design is approved, it is refined into construction drawings and an equipment list. The equipment is manufactured in the factory and undergoes comprehensive integration testing, thereby reducing the need for on-site rework.

05 Installation and Commissioning: On-site Work Is the Key Phase

On-site installation, programming, and repeated test runs. This phase relies most heavily on on-site coordination; whether the water and electricity supplies and the work area are ready directly affects the project schedule.

06 Delivery and Operations: Delivering a Solution That Can Run Long-Term

Upon completion of operational training and the handover of documentation, the warranty period begins. We provide spare parts and technical support, and can offer on-site inspection and maintenance as needed.

Three Things We Need Your Cooperation On

The length of a project depends half on us and half on whether these three things are taken care of in a timely manner. Planning them in advance can usually save a lot of waiting time.

Items	Why It Matters	Recommended Approach
All venue information must be complete.	Missing drawings can lead to repeated surveys, and quotes can only be provided as a range.	Prepare the floor plans, electrical and plumbing diagrams, and structural specifications in advance.
Decision-making feedback must be prompt	Back-and-forth revisions during the design phase are the most common cause of project delays.	Designate a single point of contact; reach a consensus internally before providing feedback.
On-site conditions must be in place	With no electricity or water and the work area not yet handed over, we can't get any work done even if we're on site.	Before commencing work, verify each item on the checklist and confirm it in writing.

Beyond the scope of standard services

To avoid disputes later on, the ownership of the following items should typically be clarified during the quotation stage. This does not mean ”we are not responsible,” but ratherThe responsibility lies with the civil engineering or landscaping contractor anyway.。

Project	Does it include	Note
Civil Engineering and Structural Engineering	Usually does not contain	The civil engineering contractor is responsible for the excavation, construction, and waterproofing of the pool; we provide the equipment load requirements and installation requirements.
External Water and Electricity Connections	Usually does not contain	Once the general contractor or MEP contractor receives the designated locations, we will provide the capacity and interface requirements.
Landscaping and Greening	Usually does not contain	The landscaping contractor is responsible for the surrounding paving, landscaping, and landscape lighting; proper handover procedures must be followed.
Building Permit Applications and Approval	Provide Information	We provide a list of equipment, certificates, and drawings; the construction permit application process is handled by the construction entity.
Water Curtain Projection Source	Additional items may be added	The content for water curtain movies typically needs to be produced separately and can be expanded as needed.

Timeline Reference

Stage	Cycle Reference	Key Factors
Concept Design	7–20 days	Proposal depth, response speed, and whether multiple rounds of comparison are required
Equipment Manufacturing	25–60 days	Number of units; whether non-standard custom parts are included
On-site Installation	15–45 days	Project Scale, Civil Construction Progress, and On-Site Interlocking Work Activities
Programming and Debugging	7–20 days	Number of Programs, Complexity of Programming, and Number of Rounds of Trial Run Adjustments

The above represents the company’s general reference range; the actual timeline will be determined based on the project’s scale, site conditions, and scope of work.

Frequently Asked Questions

How long does it usually take from the time we contact you until construction begins?

This depends on how quickly the design is approved and the civil engineering conditions. The design phase typically takes 7–20 days, equipment manufacturing takes 25–60 days, and on-site installation takes 15–45 days. If the design is approved on the first attempt and site conditions are in place, the overall timeline will be significantly shorter.

Is it possible to just do the design and not the construction?

Yes. Design and construction can be contracted separately. It’s important to note that the design must be detailed enough to support implementation; otherwise, the construction contractor will still have to do a significant amount of additional detailing work after receiving the drawings.

What information do I need to provide to get a quote?

The minimum information required is a floor plan, on-site photos, and a rough budget range; we can provide an initial estimate based on this. To prepare a formal itemized quote, however, we need to complete a site survey and finalize the plan.

Can we take on projects in other cities or overseas?

Yes. We have completed more than 2,000 projects to date, spanning more than 50 countries and regions. Projects in other locations are carried out through a combination of remote communication, on-site surveys, and local construction support.

Do you handle the civil engineering work?

This is typically the responsibility of the project owner or the general contractor. We provide technical requirements—such as equipment loads, reserved openings, electrical and plumbing capacity, and interface specifications—and provide technical briefings and coordination during the construction phase.

What should we do if we don't really know how to use it after it's delivered?

Operational training is included at the time of delivery, along with an operating manual and maintenance guidelines. The training covers daily power cycling, program switching, and troubleshooting common issues; remote guidance is also available afterward.